Use My Lifto Responsibly

Before confirming any ride, rental or cargo arrangement, users should review available information and independently verify important details.

For Passengers

  • Check driver and vehicle details before travelling.
  • Confirm pickup, destination, fare and trip arrangements.
  • Share trip details with someone you trust when appropriate.

For Drivers

  • Confirm passenger information and booking requirements before departure.

For Self-Drive Rentals

  • Both parties should confirm identification, driving licence, vehicle condition, rental terms, security deposit, insurance/coverage arrangements and return conditions before handing over a vehicle.

For Cargo

  • Confirm cargo description, weight, pickup/drop-off information, transportation price and any special handling requirements.

Report Problems

Users should be able to report suspicious accounts, inappropriate listings or other issues to My Lifto.

Contact Support